Terms of Service

The terms of every visit.

These terms govern your visit to JB Gaming Cafe and your use of its equipment. They include important provisions on assumption of risk, release of liability, indemnification, and binding individual arbitration with a class-action waiver. The customer waiver you accept at check-in incorporates this page in full.

Session Length

Open ended

A session starts at check-in and ends when staff closes the station.

Payment

At the counter

Final payment is handled at the counter when staff closes the station.

Availability

Walk-in only

Open stations are assigned in person during business hours.

House Standard

Respect the room

Staff, guests, and equipment must be treated with care.

Exact Timing Examples

Minimum example

A 20-minute session is still charged as one hour because the one-hour minimum begins at check-in.

Payment example

Staff charges the final service subtotal at the counter when play ends.

Next-hour example

A session at 1 hour and 5 minutes is charged as one hour. Once it passes 1 hour and 5 minutes, it is charged as two hours.

Visit Rules

How sessions work

These are the customer-facing rules for session timing, setup choice, and general availability.

Walk-in availability

Sessions are handled in person during posted business hours. Staff confirms which compatible setups are open when you arrive.

Business hours

Monday through Friday sessions run from 3 PM to 10 PM. Saturday and Sunday sessions run from 12 PM to 11 PM.

Duration

Sessions are open ended. The timer starts when staff completes check-in and stops when staff closes the station.

Station changes

If another compatible setup is open before play begins, staff may help you switch. Availability is never guaranteed.

Pricing and Payment

How rates and payment work

The pricing page reflects the current hourly service rates used for walk-in sessions.

Base rates

PC is $12.99 per hour. PS5 Solo is $9.99 per hour. PS5 Duo is $14.99 per hour total for one setup.

Minimum charge

Once checked in, every session has a one-hour minimum charge.

Additional hours

The next hour is charged only after the session passes five minutes into that hour.

Payment policy

Staff collects the final total at the counter when the session ends. The cafe does not store full card details on its own servers.

Changes and Refunds

Session change and refund rules

These rules explain what happens when plans change after payment is collected in person.

Before play begins

Ask staff right away if the selected setup is wrong. Staff can adjust the station when capacity allows.

After play begins

Started sessions do not reset if a guest changes games, steps away, or leaves early.

Refund timing

Refund eligibility is handled by staff based on payment status, equipment availability, and whether play has already begun.

Check-in time

The session timer starts when staff assigns the station and completes check-in.

Disputes

Keep your receipt until the visit is complete. Staff may need it to review payment, elapsed time, or station questions.

Age and Guardian Policy

Minimum age and younger guests

JB Gaming Cafe is open to guests ages 13 and up. Younger guests are welcome when a parent or legal guardian is present.

Minimum age

Guests must be at least 13 years old to check in for a session.

Under-13 guests

Guests under 13 must be accompanied at all times by a parent or legal guardian who walks in with them. The adult completes the check-in form on the minor's behalf and remains the contact point for the visit.

Guests 13 to 17

Guests between 13 and 17 may check in on their own only with the permission of a parent or legal guardian. By submitting the check-in form, the minor confirms that permission has been given and that the parent or legal guardian accepts the waiver and terms on the minor's behalf.

Date of birth on file

Date of birth is collected at check-in to enforce this policy and is stored with the customer record. Staff may ask for ID if the date of birth on file does not match the guest at the counter.

Adult responsibility

Whenever an adult is checking in on behalf of a minor, that adult is the contact point for payment, refunds, conduct, and pickup, and is responsible for the minor's conduct and charges during the visit.

PS5 Duo

PS5 Duo covers two players on one setup.

Games and Availability

How game selection and station assignment work

The public site keeps setup planning simple while staff handles station details in person.

Choose later is allowed

You can decide what to play when you arrive.

Specific game requests

Tell staff what you want to play before the session starts. They will match you to a compatible open setup when possible.

Best value for longer visits

The hourly rate stays simple for every visit. Staff can show the current subtotal before closing the station.

Setup details stay behind the scenes

Station assignment details are operational tools for the cafe. Public pages do not expose station inventory counts.

Walk-in availability

If another setup is still open when you arrive, staff may be able to switch you, but in-person space is never guaranteed.

Check-In and House Rules

What happens once you arrive

This section covers timing expectations at the cafe, respectful play, and a few practical limits on what paid play time includes.

Start at check-in

The paid timer starts when staff completes check-in. Ask staff before starting if the setup needs to change.

Game picks help prep

Knowing your game picks helps staff match the right setup. Deciding at the counter is fine too.

Respect the space

Guests must treat staff, other players, and the equipment respectfully. Harassment, abuse, or intentional damage can lead to removal or a future ban.

Equipment care

Use the equipment normally and ask staff for help if something is not working correctly instead of forcing it or trying to repair it yourself.

Assumption of Risk and Release

Risk, release, and indemnification

Being in the cafe and using its equipment carries ordinary risks. By entering the premises or using equipment, you accept the terms below to the fullest extent allowed by Tennessee law.

Assumption of risk

You accept the ordinary risks of being on the premises and using gaming equipment, including risks that may not be obvious, such as eye strain, repetitive-strain injury, motion or simulator sickness, slips, trips, electrical or cable hazards, exposure to communicable illnesses, and physical or emotional discomfort from extended or competitive play.

Release of claims

To the fullest extent permitted by Tennessee law, you release, waive, discharge, and covenant not to sue JB Gaming Cafe, its owners, members, employees, contractors, and agents (the "Released Parties") from all claims, demands, losses, and causes of action arising out of or related to your presence at the cafe or your use of its equipment, including claims based on the Released Parties' own ordinary negligence. This release does not apply to gross negligence, willful misconduct, or any liability that cannot be released under Tennessee law.

Damage to cafe property

You are financially responsible for any damage you intentionally, recklessly, or negligently cause to controllers, consoles, PCs, peripherals, monitors, furniture, cables, networking equipment, or other cafe property. The cafe may charge the reasonable cost of repair or replacement to the payment method you provide at check-in.

Indemnification

You agree to defend, indemnify, and hold the Released Parties harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from your acts or omissions on the premises, the acts or omissions of any minor you are responsible for, or your breach of these terms.

Health and Medical

Photosensitivity, motion sickness, and personal limits

Video games and shared cafe environments can affect different people in different ways. Please review these acknowledgments before starting a session.

Photosensitive seizures

Some games produce flashing lights or patterns that can trigger photosensitive epileptic seizures, even in people with no prior history. If you experience seizures, lightheadedness, altered vision, eye twitching, disorientation, or convulsions, stop play immediately and seek medical help.

Motion and simulator sickness

Fast camera motion, first-person games, and large displays can cause nausea, dizziness, or simulator sickness. Take breaks, adjust seating, and stop play if you feel unwell.

Repetitive strain and eye strain

Extended play can cause sore hands, wrists, neck, or eyes. Take regular breaks, adjust posture, and stop if pain or numbness develops.

Communicable illness

Please stay home if you are visibly ill or know you are contagious. Cafe equipment is shared between guests, and staff may decline service to protect other guests.

Belongings, Accounts, and Cameras

Your property, your accounts, and recording on the premises

What the cafe does and does not take responsibility for when it comes to your belongings, your digital accounts, and recording inside the room.

Personal belongings

You are solely responsible for your phone, wallet, controller, backpack, and any other property you bring with you. The cafe is not a bailee for personal property and is not liable for items that are lost, damaged, or stolen during or after your visit.

Signed-in accounts and game saves

Game saves, signed-in accounts (PlayStation Network, Steam, Epic, Xbox, and so on), in-game purchases, controller bindings, and any data you create on cafe equipment may be wiped without notice between sessions. Do not sign in to accounts you cannot afford to lose access to, and sign out before you leave the station.

In-game purchases

Any in-game purchase, subscription, or transaction you initiate on cafe equipment is your responsibility. The cafe does not reimburse purchases made on customer accounts during a session.

Security cameras

The cafe operates security cameras inside and around the premises for safety, theft prevention, and dispute resolution. Recordings are retained only as long as needed for those purposes and are not used for marketing or social media without a separate written release.

Network use

The cafe's network and devices are not private and may be monitored for operational, security, and abuse-prevention purposes. You may not use the network to access, store, or distribute unlawful content.

Dispute Resolution

Binding arbitration and class-action waiver

Please read this section carefully. It changes how legal disputes between you and the cafe are handled and limits the remedies available to you.

Talk to staff first

If something goes wrong during or after a visit, raise it with staff or the owner. Most billing, timing, or service questions can be resolved on the spot or by email.

Binding individual arbitration

Any dispute between you and JB Gaming Cafe arising out of or related to your visit, these terms, or any service provided will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in Davidson County, Tennessee, and governed by the Federal Arbitration Act and Tennessee law.

Class action and jury waiver

You and the cafe each waive any right to bring or participate in a class, collective, or representative action against the other, and each waive any right to a jury trial. Arbitration is on an individual basis only.

Carve-outs

Either party may still seek temporary injunctive relief in a Tennessee state or federal court to protect intellectual property or confidential information, and either party may bring a qualifying claim in Davidson County small-claims court if it remains in that court.

Last Updated

June 3, 2026

Waiver Version 2026-06-03

This page is the canonical Terms of Service for JB Gaming Cafe. The waiver presented at check-in incorporates these terms in full. When the cafe updates its rates, hours, or operating rules, both this page and the check-in waiver should be updated together, and the version number above should be incremented.

This page is provided for clarity and consumer transparency. It is not legal advice. The cafe owner should have a Tennessee-licensed attorney review these terms before relying on them in any actual dispute.