Bookable dates
Customers can plan sessions for today plus the next 7 calendar dates, using America/Chicago as the source of truth.
Terms and Booking Policy
Clear rules before you show up.
This page is the plain-English version of how session planning, booking windows, pricing, checkout holds, reschedules, guardian rules, and in-cafe expectations work at JB Gaming Cafe. The public planner and checkout flow already follow these rules.
Session Length
1 to 3 hours
Sessions start on the hour and are sold in full clock-hour blocks.
Advance Window
Today + next 7 dates
Booking availability is always evaluated in America/Chicago.
Booking Access
Up to the hour
If a start time is still open and has not started, it can still be booked online.
Cancellation
2 hours or more
Confirmed paid bookings can be rescheduled or cancelled with a full refund until 2 hours before start. Unpaid checkout holds can still be canceled before payment completes.
Booking RulesPricing and PaymentChanges and RefundsAge and Guardian PolicyGames and AvailabilityCheck-In and House Rules
Exact Timing Examples
Same-hour booking example
At exactly 3:00:00 PM Central, a 3:00 PM start can still be booked if the slot is open. At 3:00:01 PM Central, that hour has already started and the slot closes.
Checkout hold example
If you leave secure checkout before payment completes, the hold is released and the slot opens back up for someone else.
Reschedule example
For a 5:00 PM session, the reschedule window is still open at exactly 3:00:00 PM Central and closes one second later.
Booking Rules
How sessions are scheduled
These are the customer-facing rules for session timing, booking windows, and general availability.
Business hours
Monday through Thursday sessions run from 3 PM to 11 PM. Friday through Sunday sessions run from 12 PM to 12 AM.
Starts and duration
Bookings always begin on the hour and reserve the setup for 1, 2, or 3 consecutive full clock hours.
Same-hour booking
If a slot is still open and has not started yet, it can still be booked online. Once that hour has already begun, it is no longer available.
Pricing and Payment
How rates and checkout work
The public planner and pricing page already reflect the rate logic below, including automatic discounts and tax math.
Base rates
PC Solo is $9 per hour. PS5 Solo is $9 per hour. PS5 Duo is $14 per hour for two players on one reservation.
Automatic discounts
Two-hour sessions receive 10% off the subtotal. Three-hour sessions receive 15% off the subtotal.
Tax treatment
Tax is added on top of the discounted service total. The planner and pricing examples show service totals separately from tax.
Checkout policy
Bookings require an account and payment in full before the reservation is confirmed. If checkout is canceled before payment completes, the hold is released.
Changes and Refunds
Cancellation and reschedule rules
These timing rules are intentionally precise so customers know exactly where the line is before they pay or try to move a session.
Checkout cancellation
Unpaid checkout holds can be canceled before payment completes. If the secure checkout expires or is abandoned, the hold is released automatically.
Confirmed booking changes
Confirmed paid bookings can be rescheduled or cancelled online until the session is 2 hours away. After that cutoff, staff help is required.
Exact 2-hour cutoff
If a session starts at 5:00 PM Central, online rescheduling and cancellation remain allowed at exactly 3:00:00 PM Central, but not at 3:00:01 PM or later.
Manage a booking
Signed-in customers can manage bookings from the dashboard. Guests can look them up with the booking reference and the same email used at checkout.
Refund timing
When a confirmed paid booking is cancelled within the change window, the refund is started automatically on the original payment method. Banks can take several business days to post it.
No-shows
No-shows are charged the full reservation amount because the time was held and unavailable to other players.
Age and Guardian Policy
Who can book and who must be listed
The booking owner and the players on the reservation are not always the same person, especially for younger guests.
Minimum age for account holders
Account holders must be 13 or older to book their own sessions.
Under-13 players
Players under 13 must be booked by a parent or guardian account, and the adult remains the customer of record for booking, refunds, and check-in questions.
Guardian booking details
Guardian bookings may require player names so staff can confirm who the session is for.
PS5 Duo reservations
PS5 Duo covers two players on one booking. When QR check-in is used, that reservation uses one QR code for the full booking.
Games and Availability
How game selection and station assignment work
The public site keeps setup planning simple while the compatibility logic stays behind the scenes.
Choose later is allowed
If no games are selected, the system can place the reservation on any compatible setup of the chosen type.
Specific game guarantees
If games are selected, the reservation must fit a single eligible setup for the entire session window.
Best value for longer visits
If you already know you will want more time, the 2-hour and 3-hour blocks lower the effective hourly price.
Setup details stay behind the scenes
Bundle and assignment details are operational tools for the cafe. Public pages do not expose bundle labels or station inventory counts.
Walk-in availability
Online availability is the clearest source of truth. If another setup is still open when you arrive, staff may be able to switch you, but in-person space is never guaranteed.
Check-In and House Rules
What happens once you arrive
This section covers timing expectations at the cafe, respectful play, and a few practical limits on what a reservation includes.
Arrive on time
Reservations do not automatically extend for late arrival. The reserved end time stays fixed so the next session can begin on schedule, even if the booking was made close to the start hour.
Game picks help prep
Choosing games ahead of time helps staff match the right setup. Leaving the list open is still fine if you prefer to decide later.
Respect the space
Guests must treat staff, other players, and the equipment respectfully. Harassment, abuse, or intentional damage can lead to removal or a future ban.
Personal belongings
Guests are responsible for keeping track of their own belongings while at the cafe.
Equipment care
Use the equipment normally and ask staff for help if something is not working correctly instead of forcing it or trying to repair it yourself.
Last Updated
March 24, 2026
This page reflects the current live policy. If the cafe updates its rates, hours, or operating rules later, this page should be updated alongside the planner so public policy and actual booking behavior stay aligned.